Audi 2U – Convenient Home Delivery

With Audi 2U, we offer a convenient home delivery service for new Audi vehicles, bringing your car directly from the dealership to your doorstep. Designed for ease and flexibility, this service allows you to enjoy the full Audi experience without needing to visit the Centre.

How the Delivery Process Works

• Arrangement
Once your vehicle is ready, your local Audi Centre will contact you to schedule a delivery time that suits you.

• At-Home Convenience
Your new Audi is delivered directly to your home, saving you a trip to the dealership and ensuring a smooth handover experience.

• Real-Time Tracking
You’ll receive updates via SMS or email, often including real-time GPS tracking, so you can follow your Audi’s journey as it makes its way to you.

• Verification on Arrival
To complete the delivery, you will be asked to present photo ID and a valid driving licence.

Key Considerations

• Delivery Times
Lead times can vary significantly depending on model demand. Popular models may take several months, so always confirm expected timings with your Audi Centre.

• Your Audi Centre Is Your Point of Contact
All delivery arrangements and contracts are managed directly by your chosen Audi Centre. They will keep you updated and handle any questions or changes.

• Potential Delays
Occasionally, logistical issues — such as transport delays or vehicle carrier breakdowns — may affect scheduled delivery dates. Your Centre will notify you and offer alternative arrangements if this happens.

Audi UK Support & Tools

• myAudi App
Track your vehicle’s location, plan routes, and access helpful functions through the myAudi app.

• Customer Support
For assistance with digital services or account queries, Audi UK Customer Support is available to help.

Legal & Privacy

In cases where delivery plans need to change, your Audi Centre will contact you by email or phone to advise you and offer alternative options in line with Audi UK’s legal and privacy guidelines.