Receptionist/Telephonist - Eastern BMW


 40 hours   Edinburgh   Full Time

Receptionist/Telephonist

Eastern BMW - Newbridge

Salary £17,500 per annum

 

Thank you for your interest in working with Eastern Western Motor Group. We work with some of the world’s best loved brands. If you haven’t already, please browse around our company website and immerse yourself in our company’s history and read up on our brands. As we start to drive your aspirations to accessing a career here with us at Eastern Western Motor Group, you will really get to understand just why our staff and customers are indeed so passionate about all things Eastern Western!

 

This is an amazing opportunity to work for a family run company who value their employees and in return provide state of the art working facilities, competitive salary packages, benefits and industry leading training. We work with 14 brands across 35 sites with just over 1500 employees.

 

What does the job entail?

  • To attend to customer requirements
  • In input contract reports, new business forms etc. onto the computer system
  • To type letters (general and customer) correspondence, memos etc.
  • To monitor customers in the showroom and attend to their general needs if no Sales Executive is available.
  • To operate the switchboard in an efficient and professional manner
  • To make sure messages and faxes reach the relevant person/Department in a timely manner
  • To make sure that a customer with a complaint is passed quickly and efficiently to the correct person to deal with the problem.
  • To supply assistance to the Sales Executive/Managers as and when required.
  • Assistance with any other tasks as directed

 

 What are we looking for?

  • Excellent communication skills
  • Polite and well mannered
  • Well presented
  • Previous customer service experience
  • Ability to build relationships easily
  • Problem solving and decision making skills

 

 In addition we offer first class employee benefits scheme such as:

  • Employee discount scheme with 1600 high street/online retailers
  • Option to staff savings scheme
  • Cycle to work scheme
  • Excellent discounts on new and used car purchases
  • Company pension
  • 30 days annual leave which increases with length of service
  • Training/Career development
  • Family days out
  • Life assurance
  • Staff Intro referral scheme


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Benefits

As an Eastern Western Motor Group employee you will get a range of benefits, including:

Discounts on new and used vehicles

Discounts on parts and servicing

Contributory pension scheme

Fantastic discounts at a host of retailers

Our Brands

Mercedes-Benz Logo BMW Logo Lexus Logo Volkswagen Logo Toyota Logo MINI Logo Honda Logo Mazda Logo Nissan Logo smart Logo Harley-Davison Logo Mercedes-Benz Commercial Logo

Our Brands

Mercedes-Benz Logo
BMW Logo
Lexus Logo
Volkswagen Logo
Toyota Logo
MINI Logo
Honda Logo
Mazda Logo
Nissan Logo
smart Logo
Harley-Davison Logo
Mercedes-Benz Commercial Logo
GTI Logo
AMG Logo
MPower Logo
JCW Logo
Type-R Logo
Scotlands Car Buyer Logo

Calls may be monitored for quality and training purposes. Eastern Western Motor Group Ltd is authorised and regulated by the Financial Conduct Authority - we are a credit broker not a lender. Our Firm Reference is 310505. Registered Office: 8 Westerton Road, East Mains Industrial Estate, Broxburn West Lothian EH52 5AU Registered in Scotland No. 14833 VAT Registration No. 269233051 We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.

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