Workshop Administrator - Western Commercial Bellshill

 42 hours   Bellshill   Full Time

Workshop Administrator

Mercedes-Benz Western Commercial - Bellshill

Salary up to £25,000 per annum + Bonus


Thank you for your interest in working with Eastern Western Motor Group. We work with some of the world’s best loved brands. If you haven’t already, please browse around our company website and immerse yourself in our company’s history and read up on our brands. As we start to drive your aspirations to accessing a career here with us at Eastern Western Motor Group, you will really get to understand just why our staff and customers are indeed so passionate about all things Eastern Western!

We are looking for an experienced individual to join our workshop administration team to work in a support role for our busy workshop operation working with one of the worlds leading manufacturers. The role will include supporting the workshop control and administration teams. It will require a certain degree of basic technical knowledge on vehicles and also the ideal candidate will have worked in an automotive role previously. Both of these are essential. Previous use of any Mercedes-Benz systems (WIS/ASRA, EVA, VEDOC) would be a distinct advantage as the role will utilise these, however this is not essential. Also, previous experience with Pinewood DMS would be of benefit but not essential. An excellent level of computer competency in general is required. 



What does the job entail?

  • To assist the Workshop Controllers and manage work load whilst liaising with workshop foreman and service advisors in order to achieve labour turnover and efficiencies as required by the Company and to ensure excellent customer care; to maintain the highest level of communication with colleagues and customers.
  • To control and manage workshop job cards with Workshop Controllers and Service Advisors in order to achieve labour turnover.
  • To raise or authorise purchase orders for non-franchise parts and sub-contract services.
  • To communicate with the workshop and service advisors when completion times will or will not be met.
  • To liaise with parts personnel on parts requirements/progress, chasing etc.
  • To supply accurate and timely estimates for necessary work when requested.
  • To monitor job status against required completion times in conjunction Service Advisors.


What are we looking for?

  • Previous Motor Trade experience within a service department is ESSENTIAL
  • Excellent communication skills
  • Good interpersonal skills and team orientation
  • Results orientated
  • Problem solving and decision making skills
  • Committed to providing high quality work
  • Ability to work to deadlines
  • PC literate


In addition we offer first class employee benefits scheme such as:

  • Employee discount scheme with 1600 high street/online retailers
  • Option to staff savings scheme
  • Child care vouchers
  • Cycle to work scheme
  • Excellent discounts on new and used car purchases
  • Company pension
  • 30 days annual leave which increases with length of service
  • Training/Career development
  • Maternity pay
  • Family days out
  • Company Sick pay
  • Life assurance
  • Staff Intro referral scheme 

Share Vacancy with:


As an Eastern Western Motor Group employee you will get a range of benefits, including:

Discounts on new and used vehicles

Discounts on parts and servicing

Contributory pension scheme

Fantastic discounts at a host of retailers

Our Brands

Mercedes-Benz Logo BMW Logo Lexus Logo Volkswagen Logo Toyota Logo MINI Logo Honda Logo Mazda Logo Nissan Logo smart Logo Harley-Davison Logo Mercedes-Benz Commercial Logo

Our Brands

Mercedes-Benz Logo
BMW Logo
Lexus Logo
Volkswagen Logo
Toyota Logo
Honda Logo
Mazda Logo
Nissan Logo
smart Logo
Harley-Davison Logo
Mercedes-Benz Commercial Logo
GTI Logo
AMG Logo
MPower Logo
JCW Logo
Type-R Logo
Scotlands Car Buyer Logo

Calls may be monitored for quality and training purposes. Eastern Western Motor Group Ltd is authorised and regulated by the Financial Conduct Authority - we are a credit broker not a lender. Our Firm Reference is 310505. Registered Office: 8 Westerton Road, East Mains Industrial Estate, Broxburn West Lothian EH52 5AU Registered in Scotland No. 14833 VAT Registration No. 269233051 We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.

© 2020