Service Technician - Western Toyota Cameron Toll


 42 hours   Edinburgh   Full Time

Service Technician

Western Toyota - Cameron Toll

£24,570 - £32,760 basic + Bonuses (OTE £30,570 - £38,760) DOE

 

 

The Eastern Western Motor Group, Scotland's leading, prestige, independent motor retailer is currently recruiting for a Service Technician for their purpose built, busy Western Toyota dealership in Cameron Toll, Edinburgh. The main purpose of the role is to carry out diagnostic, service and repair work safely, efficiently and competently, in accordance with manufacturers work specifications, maintaining the highest levels of workmanship and customer service.

Key Responsibilities:

  • To carry out work provided competently and within set timescale
  • To ensure consistently high levels of quality and workmanship
  • To maintain a clean and safe work environment and tools
  • To advise the Workshop Foreman or Service Advisor of any additional work necessary on a vehicle during service
  • To ensure parts for Warranty & R&M Claims are retained and are cleaned and drained of oil, where necessary
  • To develop and maintain skill levels in all aspects of repair, service and maintenance of vehicles
  • To maintain thorough and current product knowledge
  • To be responsible for the safety of yourself and others, using protective equipment when required
  • To maintain personal standards of dress, cleanliness and hygiene, consistent with the standards laid down by the Company
  • To work overtime as required if reasonable notice is given
  • To ensure all job cards are completed to standards laid down
  • To liaise & seek advice from colleagues and supervisors in situations that are beyond the work specified
  • To work at all times towards delivering the highest possible level of customer service
  • To assist colleagues in their work roles and share best practice with the team
  • To liaise with customers when required to enable right first time solutions are identified
  • Assistance with any other task as required
  • Analyse work orders to identify what work has been agreed.
  • Perform repair work as directed within timescales and in accordance with established and documented procedures, as well as conducting routine service work on all makes of vehicles.
  • Be able to diagnose and detect any additional faults.
  • Ensure that all work is completed safely and complies with retailer and industry guidelines.
  • Help retailer achieve industry-leading standards of process efficiency.

Skills & Experience:

  • Excellent communication skills
  • Good interpersonal skills and team orientation
  • Results orientated
  • Commitment and self confidence
  • Technical skills
  • Self-development
  • Quality focused and reliable
  • Problem solving and decision making skills
  • Enthusiastic about customer service
  • Customer oriented
  • Committed to providing high quality work
  • Ability to work to deadlines
  • PC literate


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Benefits

As an Eastern Western Motor Group employee you will get a range of benefits, including:

Discounts on new and used vehicles

Discounts on parts and servicing

Contributory pension scheme

Fantastic discounts at a host of retailers

Our Brands

Mercedes-Benz Logo BMW Logo Lexus Logo Volkswagen Logo Toyota Logo MINI Logo Honda Logo Mazda Logo Nissan Logo smart Logo Harley-Davison Logo Mercedes-Benz Commercial Logo

Our Brands

Mercedes-Benz Logo
BMW Logo
Lexus Logo
Volkswagen Logo
Toyota Logo
MINI Logo
Honda Logo
Mazda Logo
Nissan Logo
smart Logo
Harley-Davison Logo
Mercedes-Benz Commercial Logo
GTI Logo
AMG Logo
MPower Logo
JCW Logo
Type-R Logo
Scotlands Car Buyer Logo

Calls may be monitored for quality and training purposes. Eastern Western Motor Group Ltd is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 310505. Registered Office: 8 Westerton Road, East Mains Industrial Estate, Broxburn West Lothian EH52 5AU Registered in Scotland No. 14833 VAT Registration No. 269233051 We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.

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