Eastern Western Motor Group in Scotland
Eastern Western Motor Group in Scotland

Our dealerships are all open for business.
All of our physical sales showrooms are open as normal. Book your sales appointment today. Click here for full info.

Our dealerships are all open for business.
All of our physical sales showrooms are open as normal. Book your sales appointment today. Click here for full info.

Covid-19 Business Update


Update: 16th March 2021

From 5th April 2021 our physical sales showrooms will be re-opening inline with the current Government guidelines. All of our branches will be operating on an appointment basis and continue to operate to the highest hygiene and safety standards which include Perspex screens, social distancing, PPE and sanitising stations.

After careful review of the published guidelines, we are able to confirm the following:

  • Our branches will be operating on an appointment basis and continue to operate to the highest hygiene and safety standards which include Perspex screens, social distancing, PPE and sanitising stations.
  • Our After-Sales departments will continue to operate as normal offering servicing, maintenance and MOT’s to our customers. We can still offer while you wait, collection and delivery or courtesy car bookings. You are permitted to travel to access an essential service and this includes across local authority boundaries.
  • We have increased the number of collection slots for service and MOT bookings. You should note, unlike back in April and May last year, no dispensation has been given for MOTs and your MOT must be carried out when required.
  • We have increased the number of courtesy cars available to keep you mobile and reduce the need for public transport.
  • We will still be offering our enhanced digital sales services including dedicated click-and-collect facilities, more home delivery slots and enhanced digital showroom experiences including video consultation and remote document signature.
  • We will maintain our cleaning and hygiene process which includes full key and vehicle sanitisation before service work and delivery.
  • We can carry out safe test drives for new and used cars from our dealerships and these can be accompanied or unaccompanied.
  • We will continue to operate to our P.S.P.S. mnemonic (Perspex Screens, Social Distancing, PPE and Sanitising Stations).

The physical and mental safety and wellbeing of our staff and customers is of paramount importance to us and we will continue to monitor Scottish Government advice on health, travel and work restrictions and adjust our processes accordingly.

How we conduct some areas of the business may change, but our ability to deliver a class leading experience will not.

If you have any questions, please do not hesitate to contact your local dealership by clicking the button below.

We would like to once again thank all of our customers for their continued support and look forward to welcoming you to one of our dealerships very soon.



Sales

From 5th April 2021 our physical sales showrooms will be open again. Please book an appointment before you visit one of our dealerships so as not to be disappointed.



Aftersales

Our service, aftersales and accident repair facilities all remain open for business and continue to operate as normal with our enhanced safety measures in place. If you have any queries around servicing, MOTs etc please contact the team on the numbers listed above or click here to find your nearest service centre.



FAQs

Last updated 16th March 2021

Sales

YES! From 5th April all of our showrooms will be open again with our sales teams on-site and ready to assist with your sales queries. We will also continue to offer our digital sales experience online at this time. Click here for more info.
You can collect your chosen car safely at the branch. We have a variety of payment options and your car will be waiting for you – disinfected and safe for you to drive home.
Our Motability services will be operating as normal from 5th April with additional safety measures in place, and you can still safely visit the branch to process your application and collect your car.
We do understand that if you’ve been shielding you may prefer not to visit the dealership. If this is the case, you can create and submit your application over the phone or via a video call. You can also arrange for your car to be collected by someone else aslong as they are insured to drive the vehicle.

Servicing & Aftersales

Yes! All of our aftersales, servicing, MOT and accident repair facilities are open for business as usual with enhanced safety measures in place. To book your car in for a service just complete our online booking process here.

Our Brands

Mercedes-Benz Logo BMW Logo Lexus Logo Volkswagen Logo Toyota Logo MINI Logo Honda Logo Mazda Logo Nissan Logo smart Logo Harley-Davison Logo Mercedes-Benz Commercial Logo

Our Brands

Mercedes-Benz Logo
BMW Logo
Lexus Logo
Volkswagen Logo
Toyota Logo
MINI Logo
Honda Logo
Mazda Logo
Nissan Logo
smart Logo
Harley-Davison Logo
Mercedes-Benz Commercial Logo
GTI Logo
AMG Logo
MPower Logo
JCW Logo
Type-R Logo
Scotlands Car Buyer Logo

Calls may be monitored for quality and training purposes. Eastern Western Motor Group Ltd is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 310505 – we are a credit broker not a lender. Registered Office: 8 Westerton Road, East Mains Industrial Estate, Broxburn West Lothian EH52 5AU Registered in Scotland No. 14833 VAT Registration No. 269233051 We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.

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