Van ServiceCare Plans

ServiceCare Plan

Wouldn’t it be good to know what lies ahead on the road? With ServiceCare you can.

A flexible ServiceCare plan lets you choose how many services to include and how much to pay, either in monthly or upfront payments.

Whether you drive a new or used Citan, Vito or Sprinter, ServiceCare offers more benefits than simply spreading the cost of servicing.

You can protect yourself against increases in labour rates, parts prices and inflation, and you can have your next service with ServiceCare, even if you have booked it already.

Service Care Price List

mercedes comercial service care

mercedes comercial service care

Complete Care Plan

The Complete Care service contract, our most comprehensive care contract, can be tailored specifically to your needs.

From ‘wear and tear’ components to a replacement vehicle or even coverage for tyres and above chassis items, you decide on your level of cover.

Contact our Service Manager for a tailor-made quotation.

The below table illustrates the broad range of parts and services that could be covered by Complete Care:

What does it cover

Service CareComplete Care
Routine service labour costs
Routine service parts
Routine service lubricants
Front and rear brake pads
Front and rear brake discs (including brake cleaner)
Fly wheel
Clutch friction material
Release bearings
Worn centre plate
Wiper blade if required during maintenance service
MOT test fees (vehicles under 3.5 tonnes or plated to under 3.5 tonnes)
Transferable to new owner when vehicle sold (if Plan paid for upfront)
Repair or replacement of engine
Repair or replacement of gear box
Repair or replacement of rear axle
Repair or replacement of all other mechanical componants
Repair or replacement of computing management system
Repair or replacement of all other electrical components
Emergency road side assistanceΔ■ Δ
Recovery to nearest Mercedes-Benz authorised repairerΔ■ Δ
Extension to contract life available
Fast track preferential authorisation and processing
Monthly paid contract
Prepaid contract
Provision of replacement vehicleΔΔ □
Refrigeration units
UK & Continental cover
Ministry inspections (vehicles over 3.5 tonnes)
Collection and Delivery of vehicle
Courtesy vehicle
Available on any vehicle age

■ Standard cover
□ Optional cover
Δ Available free, for the first three years from registration date. For any vehicles registered after 1 Oct 2012, cover is available for up to 30 years under MobiloVan UK and associated terms and conditions.

* Excludes Vario

mercedes comercial service care

ServiceCare Offer

If you purchase a ServiceCare Contract with Western Commercial in 2018 you will receive the following fantastic services / benefits free of charge. All of these service are designed to maximise the uptime of your vehicles and keep them on the road where they can support your business:

1. Free Mercedes-Benz Breakdown Cover^. This is full UK wide technical breakdown cover, due to vehicle immobilisation, supported 24/7 365 days a year, including home start.

2. Free MOT Test or Free Taxi Pre Test Check for the duration of the Service Contract (repairs in relation to the MOT or Taxi pre-test are chargeable.

3. Free Mercedes-Benz Pro Connect*

^Vehicles registered after 01/10/12, T&C’s apply. *Excluding Citan and 638 Model Vito, T&C’s apply.

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