Eastern Western Motor Group in Scotland
Eastern Western Motor Group in Scotland


Carers and Appointees


The Motability Scheme enables disabled people to lease a new car, scooter or powered wheelchair by exchanging their mobility allowance. If you receive either the Higher Rate Mobility Component of Disability Living Allowance (DLA), the Enhanced Rate of the Mobility Component of Personal Independence Payment (PIP), the War Pensioners’ Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP) you may be eligible to join the Motability Scheme.

Information for appointees


What is an appointee?


Appointees are solely responsible for collecting state benefits for the disabled person and for deciding how they are used. They are assigned by the Department for Work and Pensions or Veterans UK and are usually a family member.

An appointee may be needed when the disabled person is under 16 years old or unable to look after their own affairs. If you are unsure if you are an appointee, you can check directly with the DWP on 03457 123456 or Veterans UK on 0808 191 4218.

The appointee and the Motability Scheme


As an appointee, you would be the hirer of the Motability Scheme vehicle and legally responsible for the lease agreement, on behalf of the disabled person. It’s therefore your responsibility to ensure that the Scheme car is used for the right purpose and that the disabled person has full access to it. You also take full responsibility for any outstanding monies for the Scheme lease agreement.

What is a corporate appointee?


A corporate appointee is an organisation that is solely responsible for the collection and use of state benefits for the disabled person. They are assigned by the DWP or Veterans UK and may be social services or a charity, for example. If you are unsure if you are a corporate appointee, you can check directly with the DWP on 03457 123456 or Veterans UK on 0800 191 4218.

The corporate appointee and the Motability Scheme


As a corporate appointee, it’s your responsibility to ensure that the Motability Scheme car is used for the right purpose and the disabled person has full access to the car. You also take full responsibility for any outstanding monies for the Motability Scheme lease agreement.

About carers


For some people, having a carer is important and a vital way of keeping their mobility. A carer can help the disabled person choose a car and apply to join the Motability Scheme. But it’s important to remember that as they have not been assigned by the DWP or Veterans UK, they cannot do this on the disabled person’s behalf.

About nominees and Data Protection


A Motability Scheme customer’s agreement cannot be discussed with anyone (other than the customer) unless they are named as a ‘nominee’ on the leasing agreement. Motability Scheme customers can add a new contact to their agreement at any time by completing a nominee form.

Nominees will be able to speak and make minor changes to the agreement on the customer’s behalf, including:

Make minor changes to the agreement such as changing address details
Add or remove drivers through the Scheme insurers, RSA Motability

The form needs to be signed by both the Motability Scheme customer and the new contact, and for extra security a password can be set. All instructions are provided on the form itself.

What’s the difference between an appointee and a nominee?


A nominee is someone that has the authority to speak on a customer’s behalf. A nominee has no legal rights and the customer’s Motability Scheme agreement is still in their name.


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Calls may be monitored for quality and training purposes. Eastern Western Motor Group Ltd is authorised and regulated by the Financial Conduct Authority - we are a credit broker not a lender. Our Firm Reference is 310505. Registered Office: 8 Westerton Road, East Mains Industrial Estate, Broxburn West Lothian EH52 5AU Registered in Scotland No. 14833 VAT Registration No. 269233051 We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.

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