BMW PROACTIVE CARE.THERE BEFORE YOU NEED US.

You'll get proactive, personalised support whenever a fault is detected, your service is due, or in case of a breakdown or accident. We provide the best solutions for you and your BMW. Stay a head and experience the benefits of BMW Service with Proactive Care.

Choose which of our dealerships you'd like to book a service with below. Choose from our Eastern BMW Edinburgh or Grassicks BMW Perth, whichever you prefer.

Eastern BMW Online Service

Grassicks BMW Online Service


WHAT YOU NEED.

Your checklist for Proactive Care services:

  • Active BMW ConnectedDrive account for your BMW
  • A vehicle assigned to your BMW ID, either in the My BMW app or on the My BMW portal
  • Your personal data registered under your BMW ID, with your current phone number, email address, and preferred BMW Service Partner
  • To enable us to contact you, please consent to the Privacy Policy in the vehicle, and communication from your BMW Service Partner or BMW AG. To make contact even easier, simply enable push notifications in the My BMW app.

HOW IT WORKS.

Sensors in the vehicle detect service requirements or possible faults at an early stage and transmit them to BMW. We will then proactively contact you via the My BMW app, directly in the vehicle or via email. In urgent cases, you will receive a phone call.

OPTIMUM SUPPORT EVERY DAY.

Very busy people might occasionally forget their routine service. We will remind you! If a brake service is due, you'll receive a notification from us, so that you can arrange a service at your convenience. If you break down or are in an accident, you'll get fast, expert support from our BMW Roadside Assistance team.