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DISCOVER THE REASSURANCE OF SOPHISTICATED TECHNOLOGY AND EXPERT REPAIRS
Unfortunately,
scuffs, dents and chips are part of everyday driving. Someone
carelessly opening a door in a car park can dent your pristine bodywork.
But is it worth making a claim on your car insurance for a small repair?
That’s where Eastern Western Minor Damage Protection comes in.
Expert technicians will restore your vehicle using exact paint matches and a sophisticated manufacturer approved process.
The technician could come to your home or place of work and expertly repair small dents, scuffs and scrapes in vulnerable body areas. You also have the option to take your vehicle to one of our approved Eastern Western Minor Damage Protection repair sites*.
It’s the confidence that you and your vehicle are in safe hands. The assurance that your repair work is guaranteed. And the peace of mind that our dedicated claims team is here every step of the way.
Please note: Any after-market repair may vary from an automotive factory finish which is machine sprayed beyond human capacity.
PROTECT YOUR VEHICLE
- Professional repairs for minor scratches, dents, chips and scuffs
- Completed quickly and effectively at a convenient location
- Up to 30 days to register your claim
- Helps restore the appearance of your vehicle
- Repairing damage can help improve the resale value of your vehicle
- £0 excess when claiming on this policy
WHAT DOES EASTERN WESTERN MINOR DAMAGE
PROTECTION COVER?
- Scratches, scuffs and dents up to 300mm in length and 3mm deep
- Stone chips up to 5mm in diameter and 1.5mm deep
- Vulnerable panels including bumpers, door handles, front and rear quarter panels and bonnets
- Horizontal panels
Please see the diagram overleaf for eligible areas.
Eastern Western
Minor Damage Protection also offers a £250 body shop contribution in
the event an eligible area of damage cannot be repaired using minor
cosmetic damage repair technology.
This benefit is also available on repairs if you pay for them directly, or if the damage is repaired via your car insurance, providing you have used our Accident Management Care which our claims team will support you with.
Please note:
For more information about Eastern Western Minor Damage Protection please
contact your Eastern Western
Centre Sales team or see the Eastern Western Minor Damage
Protection policy documents for full Policy Wording.
* Please note this service is not available in all areas and geographical limitations apply.
1. HOW MANY CLAIMS CAN I MAKE ON THIS POLICY?
Each individual claim is limited to four individual areas of damage, with a total limit of 20 individual areas of damage over the term of your Eastern Western Minor Damage Protection policy.
2. DO I HAVE TO PAY AN EXCESS?
No. Claims made via this policy will not be subject to an excess payment.
3. WILL MY CAR INSURANCE NO CLAIMS DISCOUNT BE AFFECTED IF I CLAIM ON THIS POLICY?
Mobile repairs will not affect your No Claim Discount (NCD). However, if you use the body shop contribution to support a claim made on your own car insurance policy, this may affect your NCD. Please check this with your car insurance provider.
4. HOW DO I CLAIM?
When you become aware of any minor damage, this must be reported within 30 days via the website redline.insurethat.com
Alternatively, you can claim by contacting our Claims team on 0333 0444 703. They will talk you through the simple steps to assess your claim and arrange your repair.
5. IS THE REPAIR GUARANTEED?
All repairs carried out by our approved technicians are guaranteed for the lifetime of the vehicle whilst it remains in your possession. However, where we provide a bodyshop contribution, third-party repairs are not guaranteed.
6. CAN I CANCEL MY POLICY?
You can cancel your policy in the first 30 days and receive a full refund, provided no claim has been authorised. If you cancel after 30 days you will be entitled to a pro-rata refund, provided no claim has been authorised.
7. WHAT’S NOT COVERED UNDER MY POLICY?
Damage that is bigger than the size limits stated on page 2; damage of any kind to wheels, rims or tyres; any single claim where the total number of damaged areas exceeds four or if the total number of damaged areas exceeds 20 over the policy lifetime; any panel that is ripped, holed, tornor perforated; damage to beading, moulding, glass, lights or decals; any damage that occurred before the policy start date.
For a full list of exclusions, please refer to the policy wording.
8. CAN I TRANSFER MY POLICY?
Yes, the remaining term of the policy can be transferred to an eligible replacement vehicle if you sell the original. We do not charge any administration fees for transfers or cancellations.
9. DOES THIS POLICY COVER DAMAGE TO OTHER VEHICLES?
No, only the vehicle detailed on the policy schedule is covered.
10. WHO IS COVERED BY THE POLICY?
The policy covers damage to your vehicle irrespective of the driver.
Our very own Accident Repair Centre, based in Broxburn, can carry out all of the above repairs. In these circumstances, as we are recognised as a leader in the world of Bodyshop repair, you should certainly consider bringing your damaged vehicle in to see us.
Eastern Western Minor Damage Protection is arranged by Toyota Insurance Management UK Limited, trading as Toyota Insurance Services, registered in England, Company No. 14297877. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Authorised and regulated by the Financial Conduct Authority (FCA). Firm Reference Number: 983839.
Policies are underwritten by Aioi Nissay Dowa Insurance UK Limited. Registered in England, No. 11105895. Registered Office: 7th Floor, 52-56 Leadenhall Street, London, EC3A 2BJ. Authorised by the Prudential Regulation Authorityand regulated by the FCA and Prudential Regulation Authority. Firm Reference Number: 816870.
Policies are administered by Nukula Limited, trading as InsureThat which is authorised and regulated by the FCA No. 616475. Nukula Limited is registered in England and Wales (Firm Reference Number: 07646376), registered office: Sterling House, Sitka Drive, Shrewsbury Business Park, Shrewsbury, Shropshire, SY2 6LG.
Redline Finance is a trading name of Toyota Financial Services (UK) PLC. Toyota Financial Services (UK) PLC is an agent of the insurer in respect of the sale of these products. Authorised and regulated by the FCA registered number FRN310226.This can be verified at the FCA website www.fca.org.uk/register or by phoning 0800 111 6768. Eastern Western (MARCH 2024)
Calls may be monitored for quality and training purposes. Eastern Western Motor Group Ltd is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 310505 – we are a credit broker not a lender. Registered Office: 8 Westerton Road, East Mains Industrial Estate, Broxburn West Lothian EH52 5AU Registered in Scotland No. 14833 VAT Registration No. 269233051 We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.