Lexus Excess Protection

Lexus Excess Protection is our 12-month complimentary insurance designed to enhance your ownership experience. We understand unexpected events can happen, which is why we provide this exclusive benefit to give you added security and peace of mind.

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We'll pay back up to £350* of your motor insurance excess if you make an accident claim through Lexus Accident Care and have your car repaired with our Lexus Authorised Bodyshop Network.

To qualify, you must have purchased a car or completed a scheduled full or interim service in line with your car's recommended service schedule at a Lexus Centre, no more than 60 days before the Excess Protection policy starts.

Before adding this cover, consider if you already have an Excess Protection Product through Lexus or another provider containing similar benefits. Please refer to your existing cover(s) to understand benefits and limitations.

*Up to £350 reimbursed after claim settled. Excludes breakdown and windscreen repair or replacement. Please see policy document for full terms and conditions.

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Benefits

All repairs will be carried out by a Lexus Authorised Bodyshop using genuine Lexus parts^, ensuring your car remains 100% Lexus.​

We’ll pay back up to £350* of any insurance excess paid once the claim is resolved.​

We will recover your car if it is not drivable and find you a courtesy car (subject to availability) while your Lexus is being repaired.​

Eligibility

You or your spouse, civil partner, or common-law partner must be the registered keeper and owner.

This product is available to customers who have purchased a new or used Lexus from an authorised Lexus Centre and customers who have completed a scheduled full or interim service in line with the car's recommended service schedule at a Lexus Centre no more than 60 days before the policy starts (proof may be required throughout the claim process).

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How to Claim Your Excess Protection

If you need to claim, whether you are at fault or not, call us on 0333 1038739 before your insurer.

We'll provide you with accident aftercare and look after your insurance claim and repair using Lexus genuine parts^ at a Lexus Authorised Bodyshop. We will recover your vehicle if it is not drivable and find you a courtesy car (subject to availability) while your Lexus is being repaired.

As a Lexus owner, you have the legal right to choose where your car is repaired. Insurance companies often fail to make this clear, quickly taking over the decision-making process. By calling us first, we help put you back in control. Our dedicated team will help you pick the most convenient Lexus Authorised Bodyshop for you, with recovery and delivery arranged if necessary. It’s the nicest way to manage a less than ideal situation.​

Always Choose a Lexus Authorised Bodyshop

From a small scuff to a bigger issue, at our Lexus Authorised Bodyshop you can trust it will receive the care it deserves from only expertly trained Lexus Technicians, using only Lexus genuine parts^. It’s expert care for your Lexus, and peace of mind for you.

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