Motability Scheme customers in Edinburgh can be sure they are receiving an award-winning customer experience when they visit Western Nissan Edinburgh West, who have just won an award for their partnership with the Motability Car Scheme. This accolade is part of a programme of awards run by Motability Operations, to recognise and reward outstanding customer service provided by local Motability dealerships.
The Dealer Awards programme is designed to reward best practice and ensure all Motability customers receive exemplary customer experience across the Motability Scheme’s national dealer network. The Awards are judged on how a dealer delivers the Scheme to customers, which is assessed by customer feedback and reviews of their performance.
James Horne, Dealer Partner Relationship Manager, at Motability Operations Ltd, commented: “The focus of these awards is to thank our dealer partners for providing a consistently positive customer service experience, after all, they are often the first point of contact for our customers. It’s important for us to recognise our dealer partners who go above and beyond when representing the Motability Scheme and highlight those who are setting a great example of how to do it well, like Western Nissan Edinburgh West. Many congratulations to them on their award.”
Celebrating their Motability Dealer Award win, DavidMacAleenan from Edinburgh West said: “We are incredibly proud to win this Motability Dealer Award and are pleased to be recognised for our dedication to working with the Scheme, which is renowned for its high standards. We look forward to continuing our award-winning approach to business and customer service and to welcoming many more Motability customers through our doors.”
A huge congratulation to our team!
Nissan has a vast range of models available on the scheme, including the all-electric Nissan LEAF, the Nissan Micra, Nissan Juke and the All-New Qashqai. To discover our current Motability Offers click here. If you would prefer to visit one of our accredited dealerships to view and test drive your preferred Nissan, please contactyour nearest Western or Barnetts dealership.