Van ServiceCare Plans

Service Care Offer

Pay as you go servicing, MOT & repairs.

Demand more and keep your Mercedes-Benz van every bit Mercedes-Benz with our Pay as you go servicing, MOT and repairs. We’ve fixed the price of A & B services and the most commonly requested repairs, so you always know where you stand.

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Service options

Service type*Citan (415)Vito (2004-15) (639)Vito (2015+) (447)Sprinter (906, 907, 910)X-Class (470 OM699) #
A£134 £184 £165 £195 £167
B£248 £309 £298 £355 £347

Our most commonly requested repairs:

Supply & fit*Citan (415)Vito (2004-15) (639)Vito (2015+) (447)
Sprinter (906, 907, 910)
X-Class (470 OM699) #
Brake Fluid£124£64£54£54£84
Front brake pads £120£126£138£175£157

Front brake pads & discs£264 £273 £246 £360 £337
Rear brake pads £125 £165 £130 £170 £131
Rear brake pads & discs£400 £360 £294 £431 £313

Book your service, MOT or repair

Don’t forget, every service renews your free Europe-wide breakdown cover & roadside for 1 year^.

^Terms and conditions apply. See for more details.

*Prices exclude VAT and are correct at the time of going to print (01.2023). Excludes all petrol and V6 diesel variants.

# 4 cylinder diesel models only.

Why use Western Commercial?

We go further to keep your vans and business moving by giving you:

  • More quality – we use Mercedes-Benz GenuineParts and ReMan parts only – all guaranteed for 2 years
  • More expertise - All work will be done by our highly-trained specialist Mercedes-Benz technicians 24/7
  • More confidence - Automatically renew your FREE breakdown cover & roadside assistance - MobiloVan^^ for a year
  • More convenience – We’re open Monday - Saturday, along with offering a range of options for booking your van in
  • More flexibility – you can spread the cost over 12 months for £33 a month or choose to pay upfront.

Service24: Demand more

^ Available on all Sprinter models from 2006 onwards, Vito models from 2015 onwards and Citan models from 2012 onwards that are greater than 90 days old from date of registration. Excludes V6 6-cylinder OM642 engines and Vito 639 models. Owners of vehicles fitted with an automatic transmission can purchase this product, but it does not cover any service operations for the automatic transmission i.e. transmission oil and filter change. The 2 year / 2 service plan is available for purchase at £456.00 exc. VAT. Save £136 relates to the average saving versus pay as you go servicing prices across the range exc. VAT and covers 1 x A and 1 x B service, pollen filter and brake fluid. Offer is not applicable for vehicles registered on an existing servicing plan. Offer is valid until 31st December 2021.

^^ For a full list of exclusions and all product terms please visit

Complete Care Plan

The Complete Care service contract, our most comprehensive care contract, can be tailored specifically to your needs.

From ‘wear and tear’ components to a replacement vehicle or even coverage for tyres and above chassis items, you decide on your level of cover.

Contact our Service Manager for a tailor-made quotation.

The below table illustrates the broad range of parts and services that could be covered by Complete Care:

What does it cover

Service Care Complete Care
Routine Service Labour Costs
Routine service parts
Routine service lubricants
Front and rear brake pads
Front and rear brake discs (including brake cleaner)
Fly wheel
Clutch friction material
Release bearings
Worn centre plate
Wiper blade if required during maintenance service
MOT test fees (vehicles under 3.5 tonnes or plated to under 3.5 tonnes)
Transferable to new owner when vehicle sold (if Plan paid for upfront)
Repair or replacement of engine
Repair or replacement of gear box
Repair or replacement of rear axle
Repair or replacement of all other mechanical components
Repair or replacement of computing management system
Repair or replacement of all other electrical components
Emergency road side assistance Δ ■ Δ
Recovery to nearest Mercedes-Benz authorised repairer Δ ■ Δ
Extension to contract life available
Fast track preferential authorisation and processing
Monthly paid contract
Prepaid contract
Provision of replacement vehicle Δ ■ Δ
Refrigeration units
UK & Continental cover
Ministry inspections (vehicles over 3.5 tonnes)
Collection and Delivery of vehicle
Courtesy vehicle
Available on any vehicle age

■ Standard cover

□ Optional cover

Δ Available free, for the first three years from registration date. For any vehicles registered after 1 Oct 2012, cover is available for up to 30 years under MobiloVan UK and associated terms and conditions.

ServiceCare Plan

Wouldn’t it be good to know what lies ahead on the road? With ServiceCare you can.

A flexible ServiceCare plan lets you choose how many services to include and how much to pay, either in monthly or upfront payments.

Whether you drive a new or used Citan, Vito or Sprinter, ServiceCare offers more benefits than simply spreading the cost of servicing.

You can protect yourself against increases in labour rates, parts prices and inflation, and you can have your next service with ServiceCare, even if you have booked it already.

ServiceCare Maintenance