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Up to 30 years' assured mobility.
We have faith in our vehicles. So much faith, that you can enjoy Mercedes-Benz MobiloVan cover for up to 30 years – at no extra cost to you. As long as you service your van with an authorised Mercedes-Benz Dealer, you’re covered.
Mercedes-Benz MobiloVan cover is automatically extended up until the next due service, for up to 30 years. It can be reactivated at any time, even if your last service was several years ago.
To request roadside assistance from the UK, please dial 00800 3777 7777 or +44 (0) 207 660 9991
From mainland Europe, please dial +44 (0) 207 660 9991
Breakdown support for customers with hearing impairments is provided via the following email address: hls.gbr@cac.mercedes-benz.com
Please include the following data so that we can provide support as quickly as possible:
Vehicle details (VIN and License Plate), Owner/company details, description of the problem and location of the breakdown. The Mercedes-Benz Service 24h colleagues will contact you if further details are required.
[a]Free for 3 years initially and renewed at each service, if serviced by Mercedes-Benz according to service intervals for up to 30 years from when the vehicle was first registered. For a full list of exclusions and all product terms please download our MobiloVan brochure and MobiloVan exclusions.
Services
No matter when, where, or how, we keep you mobile and your business running, so you can get to where you need to be. Mercedes-Benz MobiloVan[b] services range from rapid, expert help from a Mercedes-Benz Service 24h technician at the scene of the breakdown, right up to the provision of a replacement vehicle. These and other services are offered as standard with Mercedes-Benz MobiloVan.
[b]The current version of Mercedes-Benz MobiloVan is valid for the Sprinter, Vito and Citan models. MobiloVan initially applies to all vehicles first registered from 1 October 2012 for 3 years without service requirements and the technical breakdown the technical breakdown cover is then renewed from service to service at an authorised Mercedes-Benz Service Partner for up to 30 years.
For three years after your vehicle is first registered, MobiloVan will cover you for using the wrong fuel, running out of fuel completely or losing all your electric charge. It also includes losing your keys or locking them in the van, two or more flat tyres, being involved in a road traffic accident, vandalism and attempted theft.
[c]MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Coverage extension beyond the initial three years excludes minor mishap cover. Terms and conditions apply.
Safety
Validity
Extension
Re-activation
Mercedes-Benz MobiloVan applies without mileage limit to any Citan, Sprinter and Vito model:
Calls may be monitored for quality and training purposes. Eastern Western Motor Group Ltd is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 310505 – we are a credit broker not a lender. Registered Office: 8 Westerton Road, East Mains Industrial Estate, Broxburn West Lothian EH52 5AU Registered in Scotland No. 14833 VAT Registration No. 269233051 We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.