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Support that works as hard as your business does. From minor issues like a puncture through to full vehicle recovery, expert assistance is always just a call away. With Mercedes-Benz Service24h roadside support available 24/7, drivers have access to professional guidance and practical help whenever an unexpected situation arises.
Need roadside assistance? Help is available any time, day or night, through Mercedes-Benz Service24h. One call connects you to expert support whenever the unexpected happens.
If your van is equipped with the Mercedes me button, or if MB Contact is stored in your radio or MBUX multimedia system, you can also request assistance directly from your vehicle - making it even easier to get help when you need it.
To speak to Mercedes-Benz Service24h now, call 00800 3 7777777.
[b]Calls from a landline or mobile network may incur charges. [c]Prerequisites: Radio ex works connected to an operational mobile phone. Only calls from mobile networks to landlines incur charges.
‘If your van breaks down, I’m here to help with roadside assistance – no matter the time of day. One call and I’ll be with you as quickly as possible to get you back on the road. If immediate repairs aren’t possible on site, our 24 hour towing service will get you to the nearest authorised Mercedes-Benz workshop. While you focus on your business, our service team will focus on your van. Because we’re committed to keeping you moving – and your business running.’
- Maintenance Technician at Mercedes-Benz
Your van plays a critical role in keeping your business running - but unexpected issues like breakdowns, accidents or vandalism can bring plans to a halt. When that happens, Mercedes-Benz Service24h is ready to step in and help you get moving again.
With 24/7 support available across Europe, assistance is never far away. Wherever possible, repairs are carried out at the roadside to minimise disruption and downtime.
If a fix can’t be completed immediately, your van will be recovered to the nearest Western Commercial service centre, where work is prioritised to get you back on the road quickly. And if further support is required, we’ll help organise alternative transport options - so your business can continue operating with minimal impact.
The Mercedes-Benz MobiloVan mobility warranty helps reduce the financial impact of roadside assistance and 24-hour towing. Valid across Europe, it covers the expenses associated with Mercedes-Benz Service24h, including breakdown support, vehicle recovery, courtesy cars, vehicle delivery, return transport, taxi services, hotel stays, and more. With this comprehensive protection in place, you can focus fully on running your business - knowing you’re covered no matter what.
8 Westerton Road, East Mains Industrial Estate, Broxburn
West Lothian EH52 5AU
Calls may be monitored for quality and training purposes. Eastern Western Motor Group Ltd is authorised and regulated by the Financial Conduct Authority for credit broking and insurance distribution activities under reference number 310505 – we are a credit broker not a lender. Registered Office: 8 Westerton Road, East Mains Industrial Estate, Broxburn West Lothian EH52 5AU Registered in Scotland No. 14833 VAT Registration No. 269233051.
We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.