If you have been unfortunate enough to be involved in an accident call our accident management service. To qualify for this service all you need to do is call our freephone number within 8 hours of your accident, we will deal directly with your insurance company on your behalf. For more information on what to do following an accident click here. Our first priority is to provide good advice and then to ensure you stay mobile following an accident.
But we do more than that.
|Our Non Fault Service||If you do not Qualify for our Non-Fault Service|
|Recovery of your damaged vehicle to an approved repair centre||Recovery of your damaged vehicle to an approved repair centre|
|Protection of your insurance excess||The only estimate you need to proceed with the repair of your vehicle|
|The only estimate you need to proceed with the repair of your vehicle||Experienced management of the repair of your vehicle|
|Experienced management of the repair of your vehicle||A replacement vehicle while yours is being repaired for up to 21 days|
|Delivery of a replacement vehicle while yours is being repaired.||Management of your claim with your own insurance company|
|Management of the communication with the various parties in the claim, including insurance companies, third parties and witnesses|
|Help in claiming any "uninsured losses"|
|Access to legal advice from a nationwide panel of specialist solicitors|
When you call our accident management number, our accident management supplier will determine wether you qualify for our non-fault service by assessing the circumstances of the accident and wether there is an identifiable insured fault party responsible for the accident. If you do not qualify for our non-fault service we may still be able to assist you (see paragraph 3 below). In both cases you must contact us within 8 hours of your accident.
Our Non-Fault Service
If you qualify for our non fault service:
If you do not qualify for our non-fault service
If you do not qualify for our non-fault service, you may still be entitled to certain benefits (including a temporary replacement vehicle), subject to terms & conditions below: